Terms of Use

Last updated: 2026-05-13

Effective date: 2026-05-13 Version: 1.0

These Terms of Use (the “Terms”) form a binding legal agreement between you and TLM Software Design, Inc. (“TLM,” “we,” “us,” “our”), a Michigan corporation with offices at 27280 Haggerty Road, Ste. C-6, Farmington Hills, MI 48331, United States, governing your access to and use of the Word Puzzle mobile application and the accompanying website at apps.swtlm.com/word-puzzle-game/ (together, the “Service”).

PLEASE READ THESE TERMS CAREFULLY. SECTION 14 CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS-ACTION WAIVER THAT GOVERNS DISPUTES BETWEEN YOU AND TLM. SECTION 11 LIMITS OUR LIABILITY. BY USING THE SERVICE YOU ACCEPT THESE TERMS.

1. Acceptance of these Terms

By downloading, installing, or using the Service, you accept these Terms and the Privacy Policy incorporated by reference. If you do not accept these Terms, do not use the Service.

Because Word Puzzle is designed for children ages 4 and up, with a typical play range of 6–9, the user of the Service is often a minor. If you are a parent or legal guardian, you accept these Terms on behalf of yourself and your child (the “Authorized Child”) and you represent and warrant that:

• You are at least 18 years old and competent to enter into a contract under the laws of your jurisdiction.
• You have the legal authority to bind your Authorized Child to these Terms to the extent permitted by applicable law.
• You will supervise your Authorized Child’s use of the Service.

2. Eligibility

The Service is offered to a global audience. By using the Service you represent and warrant that:

• You are not barred from using the Service under the laws of the United States or any other applicable jurisdiction.
• You are not located in, and you are not a citizen or resident of, any country subject to a comprehensive U.S. trade embargo, and you are not listed on any U.S. government list of prohibited or restricted parties (OFAC SDN, Entity List, etc.).
• You will not use the Service to violate any applicable law or regulation.

3. Licence

Subject to your compliance with these Terms, TLM grants you a limited, revocable, non-exclusive, non-transferable, non-sub-licensable licence to install and use the Service on a device that you own or control, solely for personal, non-commercial entertainment.

The licence does not grant you any right to:

• Sell, rent, lease, lend, time-share, or commercially redistribute the Service.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent applicable law forbids that restriction.
• Modify, adapt, translate, or create derivative works of the Service, except as expressly permitted in writing by TLM.
• Remove, alter, or obscure any proprietary-rights notice on or in the Service.
• Use the Service in a manner that infringes any intellectual-property right, violates any applicable law, or harms or threatens any person.
• Attempt to gain unauthorized access to any portion of the Service, any related system, or any user’s data.
• Use any robot, scraper, or other automated means to access the Service except for the purpose of indexing the publicly available website.

We may revoke this licence at any time, in our sole discretion, for any reason, including breach of these Terms (Section 13).

4. Acceptable use

When using the Service, you agree not to:

• Interfere with or disrupt the integrity or performance of the Service or the data it contains.
• Probe, scan, or test the vulnerability of the Service or breach any security or authentication measure.
• Use the Service in any manner that could damage, disable, overburden, or impair the Service.
• Make use of the Service to develop a competing product or service.
• Use the Service for any purpose that is unlawful, fraudulent, or harmful to any person, including a child.

5. In-app purchases

The Service may offer in-app purchases (“IAPs”) — today, a single one-time purchase of the “All Packs” bundle that unlocks every paid pack in the catalogue. The Service does not offer subscriptions and does not impose recurring charges.

By initiating an IAP you authorize the applicable platform store (Apple App Store or Google Play) to charge the payment method on your platform account. The platform store is the seller and merchant of record for the IAP. TLM does not process payment cards directly.

• All IAPs are governed additionally by the platform store’s terms.
• All sales are final except where a refund is required by applicable consumer-protection law or by the platform store’s refund policy. To request a refund, contact the platform store through which you made the purchase. TLM does not directly issue refunds.
• Family Sharing / Family Library Sharing — where the platform supports it, the “All Packs” bundle may be shared with up to five family members at the family organizer’s discretion.
• Restoring purchases — use the Parents Hub → Purchases → Restore purchases control. Restoration relies on the platform store.
• Price — displayed by the platform store in the local currency of your platform account. Taxes are collected by the platform store.
• Children and in-app purchases — IAPs are gated behind the in-app parental gate. The parental gate is a child-design convention and is not a substitute for parental supervision or the platform store’s own parental-control features (Apple Screen Time, Google Family Link). You remain responsible for any IAP made through your platform account.

6. Intellectual property

The Service and all content delivered through it — including pack content, illustrations, animations, the Word Puzzle name, logo, icons, marks, slogans, and the look and feel of the application — are the proprietary property of TLM Software Design, Inc. and its licensors and are protected by copyright, trademark, and other intellectual- property laws of the United States and other jurisdictions.

Open-source components incorporated into the Service are subject to the licences listed in the application’s About screen. Designer typefaces (Nunito, SIL Open Font License v1.1) and any other third-party assets are used under the licences disclosed in our attribution file.

Nothing in these Terms transfers to you any right, title, or interest in or to the Service or any of TLM’s intellectual property. You retain ownership of any feedback or suggestions you choose to send us, but you grant TLM a perpetual, irrevocable, worldwide, royalty-free, sub-licensable licence to use that feedback for any purpose.

7. Trademarks

“Word Puzzle,” the Word Puzzle logo, and the Word Puzzle wordmark are trademarks of TLM Software Design, Inc. All other trademarks referenced in the Service are the property of their respective owners. No grant of any trademark licence is made by these Terms.

8. Third-party services and links

The Service interoperates with third-party services (Firebase, Apple App Store, Google Play, RevenueCat, Amazon Web Services) and may link to third-party websites. TLM is not responsible for the content, accuracy, or availability of any third-party service or website. Your use of any third-party service is governed by that party’s terms and privacy notice.

9. Modifications to the Service

We may modify, suspend, or discontinue any feature of the Service, in whole or in part, at any time and without notice. We may also update the content available in the Service (pack catalogue, level content, illustrations) from time to time. We will not be liable to you for any modification, suspension, or discontinuance of the Service, except where required by applicable law.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TLM EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TLM does not warrant that:

• The Service will meet your requirements.
• The Service will be uninterrupted, timely, secure, or error-free.
• Defects in the Service will be corrected.
• The Service will be free of viruses or other harmful components.
• The educational content of the Service is appropriate for any particular learner.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL TLM, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSS — ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

TLM’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE PLATFORM STORE FOR THE IN-APP PURCHASE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In those jurisdictions, the limitations and exclusions above apply to the maximum extent permitted by applicable law.

The limitations in this Section 11 are an essential part of the bargain between you and TLM.

12. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TLM, its directors, officers, employees, agents, affiliates, suppliers, and licensors, from and against any claim, demand, suit, proceeding, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or related to:

• Your breach of these Terms or any law or regulation.
• Your misuse of the Service.
• Your violation of any third-party right, including any intellectual-property right.
• Conduct of any person using the Service through your device or platform account, including the Authorized Child.

13. Termination

These Terms remain in effect for as long as you use the Service. We may suspend or terminate your access to the Service at any time, in our sole discretion, for any reason, including breach of these Terms. You may terminate these Terms at any time by uninstalling the Service from your device.

The following sections survive termination: 6 (Intellectual property), 7 (Trademarks), 10 (Disclaimer), 11 (Limitation of liability), 12 (Indemnification), 14 (Dispute resolution), 15 (Governing law), and 18 (Miscellaneous).

14. Dispute resolution

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES ARBITRATION OF DISPUTES, LIMITS REMEDIES, AND PRECLUDES CLASS ACTIONS.

14.1 Informal dispute resolution

Before filing a claim against TLM, you agree to attempt to resolve the dispute informally by sending a written notice of dispute (“Notice”) to privacy@swtlm.com. The Notice must include (i) your name, mailing address, and email address; (ii) a description of the nature and basis of the claim; and (iii) the specific relief sought. The parties will negotiate in good faith for at least sixty (60) days before commencing formal proceedings.

14.2 Binding arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including the validity, breach, or termination of the relationship, the formation or scope of these Terms, or the arbitrability of any claim — will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms.

• The arbitration will be conducted by a single arbitrator.
• The arbitration will take place in Oakland County, Michigan, unless the AAA Consumer Rules require otherwise based on your residence, or unless the parties agree on another venue.
• The Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs the interpretation and enforcement of this arbitration clause.
• Each party will bear its own attorneys’ fees and costs in the arbitration, except as required by the AAA rules or applicable law.

14.3 Class-action waiver

YOU AND TLM AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

If a court of competent jurisdiction finds the class-action waiver unenforceable as to a particular claim or request for relief, that claim or request will be severed from the arbitration and heard in court; the remainder of the dispute will proceed in arbitration.

14.4 30-day opt-out

You may opt out of this arbitration agreement and class-action waiver. To opt out, send a signed written notice to TLM Software Design, Inc., Attn: Legal, 27280 Haggerty Road, Ste. C-6, Farmington Hills, MI 48331, United States, within thirty (30) days of your first use of the Service, stating your full name, mailing address, the date you first installed the Service, and a clear statement that you do not wish to resolve disputes through arbitration. If you opt out, Section 15 (Governing law) and Section 16 (Exclusive forum) still apply.

14.5 Exceptions

Either party may bring an individual action in small-claims court for any claim that qualifies. Either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual-property rights.

15. Governing law

These Terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you reside outside the United States, the mandatory consumer- protection laws of your country of residence may apply to the extent they grant you greater protection than these Terms or Michigan law.

16. Exclusive forum

Subject to Section 14, the exclusive forum for any claim that is not subject to arbitration is the state or federal courts located in Oakland County, Michigan, United States, and you and TLM consent to the personal jurisdiction of those courts.

17. Apple App Store EULA addendum

If you obtained the Service from the Apple App Store, the following additional terms apply between you and Apple Inc.:

• These Terms are between you and TLM only, not with Apple. Apple is not responsible for the Service or its content.
• The licence granted in Section 3 is limited to a non-transferable licence to use the Service on any Apple-branded device that you own or control, in accordance with the Apple Media Services Terms of Use.
• Apple has no obligation to furnish any maintenance or support services for the Service.
• In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the Service (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service.
• TLM, not Apple, is responsible for addressing any product claims, including product-liability claims, claims that the Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
• TLM, not Apple, is responsible for the investigation, defence, settlement, and discharge of any third-party intellectual-property infringement claim.
• You must comply with the applicable third-party terms of agreement when using the Service.
• Apple Inc. and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Miscellaneous

• Entire agreement. These Terms, the Privacy Policy, and any additional terms presented in-app at the time of an IAP form the entire agreement between you and TLM regarding the Service.
• No waiver. Our failure to enforce any provision of these Terms is not a waiver of that or any other provision.
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
• Assignment. You may not assign or transfer these Terms or any right or obligation under them without TLM’s prior written consent. TLM may assign or transfer these Terms, including in connection with a corporate transaction, without your consent.
• Force majeure. TLM is not liable for any delay or failure to perform caused by an event beyond its reasonable control.
• Notices. Notices to TLM must be sent to privacy@swtlm.com and (for matters requiring a paper notice) to TLM Software Design, Inc., Attn: Legal, 27280 Haggerty Road, Ste. C-6, Farmington Hills, MI 48331, United States.
• Headings. Headings are for convenience only and have no legal effect.
• Language. These Terms are originally drafted in English. Any translation is for convenience; in the event of conflict, the English version controls.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the “Last updated” date at the top of these Terms.
• Increment the “Version” number.
• Provide reasonable advance notice in-app and on the website Terms page.

Continued use of the Service after the effective date of an updated Terms constitutes your acceptance of the updated Terms.

20. Contact

For questions about these Terms:

TLM Software Design, Inc. Attn: Legal 27280 Haggerty Road, Ste. C-6 Farmington Hills, MI 48331 United States

Email: privacy@swtlm.com General support: support@swtlm.com